Who Do I Contact If I Still Have Questions? If you still have questions, you can contact support by phone at (877) 602-9877 or email at What do I do if I can’t hear the audio? Please Note: If you are logging into a computer remotely using VPN, Citrix, or a cloud-based work environment, you may not hear the audio, so please log directly into your account page not using a remote environment.Payment must be received one business day prior to the start date of your course in order to access program content. Within one business day of receiving your fax, support will register you for the requested event(s) and you will receive a confirmation email. Is Payment By Check Accepted? You have the option to pay by check at the end of the checkout process, simply click the 'pay by check' box and complete the instructions on the following page.After all of the tabs are green, opening the last tab will let you download your certificate to print or email. This will launch a certification window with sections that can be expanded to complete. Then go to your, ‘My Account,’ page.Ĭlick on the orange button with a star, similar to the image below: I Missed A Code/Can't Access My Certificate For certification issues, contact support at (877) 602-9877 or How Do I Access My Certificate? To complete your certification requirements and to download or email your certificate, start by logging into your account.Once the codes have been accepted, click on 'Download Certificate' and you will have the option to either download or email yourself a copy of the certificate. Enter the codes in the order you viewed them and hit 'Submit'. If you are missing one or more codes, please contact support at (877) 602-9877 or the webcast is complete, navigate to the Certificate tab and select Participation Codes. #Discovery pro pbm contact number codeThese will be displayed in the upper left corner of the viewer, and each code will be repeated at least once. What Do I Need To Do Receive A Certificate of Completion? To receive a certificate of completion, you will need to keep track of four unique codes.We aim to handle your request within one business day, and will contact you with the result. If you have forgotten your user information or you are encountering an error contact support at (877) 602-9877 or I Need To Change/Cancel/Refund My Course To request a change/cancellation/refund of your course, send an email to with your If you have only have an account on your state association's website, you will be prompted to create an account at time of purchase. #Discovery pro pbm contact number passwordTrouble Signing In? If you have registered for a course on this website, enter in the email address and password you provided when you signed up.
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